𝐂𝐔𝐁𝐈𝐂 𝐙𝐈𝐑𝐂𝐎𝐍𝐈𝐀 𝐒𝐈𝐋𝐕𝐄𝐑 𝐒𝐓𝐔𝐃 𝐄𝐀𝐑𝐑𝐈𝐍𝐆𝐒

At eshuu.co.za, we strive to provide our customers with high-quality products and an excellent shopping experience. Due to the exclusive nature of our inventory and the unique sourcing of our products, we have established a strict No Refund policy.

No Refunds Policy

We do not offer refunds under any circumstances. This policy is in place because our stock is extremely limited, and in many cases, items are sourced specifically for each customer. Issuing refunds would mean that we may be unable to offer the returned item to another customer, which disrupts our ability to provide exceptional service.

Exchanges for Damaged or Incorrect Items

We only accept exchanges in the following cases:

• Damaged Goods: If your item arrives damaged, please notify us within 48 hours of receiving your package. We will happily exchange the damaged item for the same product, provided that it is available.
• Wrong Size Sent: If you ordered a specific size and we mistakenly sent the wrong size, we will exchange the item for the correct size. Please reach out to us within 7 days of receiving the item, and we will arrange for an exchange.

No Exchanges for Correctly Delivered Sizes

If you ordered a size and we delivered the correct size as per your order, but the item does not fit, we unfortunately cannot accept returns or exchanges. This is due to the limited stock we carry. In many cases, items are reserved for specific customers, and accepting returns would impact the availability of products for others.

Non-Exchangeable Products

For hygiene reasons, certain items such as earrings, hats, and other personal accessories cannot be exchanged or returned unless defective.

We encourage our customers to carefully review size guides and product details before placing an order. If you have any questions or uncertainties about sizing or fit, feel free to reach out to our customer support team for assistance.

By placing an order, you acknowledge and agree to our return and exchange policy. We appreciate your understanding and support as we aim to provide you with exclusive products that meet the highest standards.

For any inquiries or concerns, please contact our support team at [060 113 4426]

𝙊𝙣𝙘𝙚 𝙮𝙤𝙪𝙧 𝙤𝙧𝙙𝙚𝙧 𝙞𝙨 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙙, 𝙥𝙖𝙘𝙠𝙖𝙜𝙚𝙙, 𝙖𝙣𝙙 𝙨𝙚𝙣𝙩 𝙤𝙪𝙩, 𝙮𝙤𝙪’𝙡𝙡 𝙧𝙚𝙘𝙚𝙞𝙫𝙚 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙙𝙚𝙩𝙖𝙞𝙡𝙨 𝙫𝙞𝙖 𝙚𝙢𝙖𝙞𝙡 𝙤𝙧 𝙎𝙈𝙎.

𝙁𝙤𝙧 𝙋𝘼𝙓𝙄 𝙤𝙧𝙙𝙚𝙧𝙨:

1. 𝙑𝙞𝙨𝙞𝙩 𝙩𝙝𝙚 𝙋𝘼𝙓𝙄 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 𝙤𝙧 𝙪𝙨𝙚 𝙩𝙝𝙚 𝙋𝘼𝙓𝙄 𝙖𝙥𝙥.
2. 𝙀𝙣𝙩𝙚𝙧 𝙮𝙤𝙪𝙧 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙣𝙪𝙢𝙗𝙚𝙧 𝙞𝙣 𝙩𝙝𝙚 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙨𝙚𝙘𝙩𝙞𝙤𝙣.
3. 𝙔𝙤𝙪’𝙡𝙡 𝙨𝙚𝙚 𝙩𝙝𝙚 𝙨𝙩𝙖𝙩𝙪𝙨 𝙖𝙣𝙙 𝙡𝙤𝙘𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙥𝙖𝙧𝙘𝙚𝙡.

𝙁𝙤𝙧 𝘾𝙤𝙪𝙧𝙞𝙚𝙧 𝙂𝙪𝙮 𝙤𝙧𝙙𝙚𝙧𝙨:

1. 𝙂𝙤 𝙩𝙤 𝙏𝙝𝙚 𝘾𝙤𝙪𝙧𝙞𝙚𝙧 𝙂𝙪𝙮 𝙬𝙚𝙗𝙨𝙞𝙩𝙚.
2. 𝙀𝙣𝙩𝙚𝙧 𝙮𝙤𝙪𝙧 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙣𝙪𝙢𝙗𝙚𝙧 𝙞𝙣 𝙩𝙝𝙚 “𝙏𝙧𝙖𝙘𝙠 𝙈𝙮 𝙋𝙖𝙧𝙘𝙚𝙡” 𝙨𝙚𝙘𝙩𝙞𝙤𝙣.
3. 𝘾𝙝𝙚𝙘𝙠 𝙩𝙝𝙚 𝙧𝙚𝙖𝙡-𝙩𝙞𝙢𝙚 𝙥𝙧𝙤𝙜𝙧𝙚𝙨𝙨 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙮

𝗘𝘅𝗽𝗿𝗲𝘀𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 (𝗖𝗼𝘂𝗿𝗶𝗲𝗿 𝗚𝘂𝘆): 𝟮-𝟯 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀
• 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 (𝗣𝗔𝗫𝗜): 𝟱-𝟳 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀 𝗳𝗼𝗿 𝗿𝗲𝗴𝘂𝗹𝗮𝗿 𝗼𝗿𝗱𝗲𝗿𝘀
• 𝗣𝗿𝗲-𝗼𝗿𝗱𝗲𝗿𝘀: 𝗨𝗽 𝘁𝗼 𝟭𝟰 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀

𝗢𝘂𝗿 𝗽𝗿𝗶𝗺𝗮𝗿𝘆 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗶𝘀 𝗖𝗼𝘂𝗿𝗶𝗲𝗿 𝗚𝘂𝘆 𝗳𝗼𝗿 𝗲𝘅𝗽𝗿𝗲𝘀𝘀 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗲𝘀. 𝗙𝗼𝗿 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝘄𝗲 𝘂𝘀𝗲 𝗣𝗔𝗫𝗜 𝘁𝗼 𝗲𝗻𝘀𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝗼𝗿𝗱𝗲𝗿 𝗿𝗲𝗮𝗰𝗵𝗲𝘀 𝘆𝗼𝘂 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆.

𝗬𝗼𝘂 𝘄𝗶𝗹𝗹 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗺𝗮𝗶𝗹 𝗼𝗻𝗰𝗲 𝘆𝗼𝘂𝗿 𝗼𝗿𝗱𝗲𝗿 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗱𝗶𝘀𝗽𝗮𝘁𝗰𝗵𝗲𝗱, 𝘄𝗶𝘁𝗵 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 𝘁𝗼 𝘁𝗿𝗮𝗰𝗸 𝘆𝗼𝘂𝗿 𝗽𝗮𝗰𝗸𝗮𝗴𝗲 𝗮𝗻𝗱 𝗸𝗻𝗼𝘄 𝘄𝗵𝗲𝗻 𝘁𝗼 𝗲𝘅𝗽𝗲𝗰𝘁 𝗶𝘁.